Dwaar
Preparing the Dwaar service flow.
Start Dwaar
Operations

Run the shift from what still needs action.

Dwaar keeps the restaurant focused on unresolved work, clear ownership and the next handoff instead of making the team repeatedly check what already happened.

Attention stays visible until somebody acts. Responsibility follows the role that can move the work. Settlement closes from the same live service record.
Enter the shift
Live shift
What still needs action
Table 08 · order review2 items · waiter
NEWnow
Table 05 · 2 itemsFloor handoff
READY2m
Table 03 · paymentCounter
BILL4m
Waiter4 needs action
Kitchen6 in progress
Counter2 payments
The operating field

During service, three things should always be clear.

What still needs action. Who owns the next step. What the table will finally settle from.

AttentionOnly work that still needs action stays visible.

Finished work gets out of the way, while the next required action stays easy to find.

OwnershipThe next action belongs to someone.

Kitchen, floor, counter and owner each see the work they can move, without hunting through one overloaded list.

SettlementThe final bill comes from what was actually served.

Items and charges stay attached to the same visit, so staff do not have to rebuild the bill at the end.

Different roles, different work

Same shift. Different next action.

Kitchen sees preparation. The floor sees guest-facing handoffs. The counter sees settlement. Owners keep the whole picture, without forcing everyone into the same queue.

Waiter Kitchen Counter Owner
WaiterGuest-facing work
  • Tables needing review
  • Ready items to serve
  • Service requests
  • Bill requests
KitchenPreparation work
  • Sent to kitchen
  • Preparing
  • Ready for floor
  • Preparation exceptions
CounterSettlement work
  • Bills requested
  • Payments due
  • Closures
  • Charge visibility
OwnerWhole-shift visibility
  • Attention overview
  • Role workload
  • Table state
  • Settlement status
Table 03 · final settlement
FINAL BILLTotal payable
Items subtotalNPR 1,800
Tax / VAT (13%)NPR 234
Service charge (10%)NPR 180
Total payableNPR 2,214
Closing the table

The bill should finish the service, not restart it.

Items, tax and service charge stay legible while the visit is live. When the restaurant settles the table, the final bill closes from that same record.

Live payableChanges with the service record.Clear chargesTax and service charge stay visible.Final truthSettlement closes the same table visit.
Follow the work

See where each handoff comes from and where it goes next.

Table serviceSee how table orders, requests and Ready handoffs reach the team.Kitchen flowFollow accepted preparation work through Sent, Preparing and Ready.Online ordersSee how pickup and delivery join the same kitchen and handoff flow.